Unable to login to my account

New Here ,
Apr 09, 2021 Apr 09, 2021

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It's unable to sign in to Adobe through app please do suggests what's wrong?

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Adobe Community Professional ,
Apr 10, 2021 Apr 10, 2021

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check your account to verify your subscription is what you expect and to verify your adobe id, https://account.adobe.com

 

then, if you have a paid subscription, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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