Unable to share CC library with other users

Jan 05, 2021

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Share assets from a CC library using their email address, they are unable to see the library. Creative Cloud shows them as pending. A public link works but isn't ideal.

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Unable to share CC library with other users

Jan 05, 2021

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Share assets from a CC library using their email address, they are unable to see the library. Creative Cloud shows them as pending. A public link works but isn't ideal.

TOPICS
Libraries

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40

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Jan 05, 2021 0
Jan 05, 2021

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Jan 05, 2021 0
Adobe Employee ,
Jan 06, 2021

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Did invitees accept the the invite via CCD? And notification is gone, but Library is not shown there in Libraries list? Is that correct?

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Jan 06, 2021 0
Jan 06, 2021

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They followed the link they received in an email which opened a web browser, not CC Desktop.

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Jan 06, 2021 0
Adobe Employee ,
Jan 06, 2021

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And shared with them Library is not appearing neither on https://assets.adobe.com/libraries, neither in products (Libraries Panel in CCD, Ps)?

Could you please share the Library again and see if that helps? There were some outages last week.

Thank you!

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Jan 06, 2021 0
Jan 06, 2021

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The user shows as pending in my CCD panel for that library.
This maybe unrelated but I'm having similar issues with the review link in InDesign. It's frustrating that neither of these features work.

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Jan 06, 2021 0