Highlighted

Unable to sync because file is too large error

Explorer ,
Nov 27, 2016

Copy link to clipboard

Copied

2.96GB used out of 20GB

There's no weird characters in my file naming.

The file is 5.63GB .mp4

I've signed in and out.

I've went to preferences and turned sync on and off.

I've tried to sync a .jpeg and it worked fine.

I've never ran into this issue before, why now.

Topics

File sync

Views

212

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to sync because file is too large error

Explorer ,
Nov 27, 2016

Copy link to clipboard

Copied

2.96GB used out of 20GB

There's no weird characters in my file naming.

The file is 5.63GB .mp4

I've signed in and out.

I've went to preferences and turned sync on and off.

I've tried to sync a .jpeg and it worked fine.

I've never ran into this issue before, why now.

Topics

File sync

Views

213

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
David__B LATEST
Adobe Employee ,
Jan 12, 2017

Copy link to clipboard

Copied

Hi Maurice,

The file sync feature has a file size limitation of 5GB. Adobe Creative Cloud desktop app: Questions and answers

I'm not sure why you wouldn't have encountered it before if they were larger than 5GB though.


Best,

- Dave

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...