• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to sync file 20081007-232859. CC Sync will not sync any files.

Explorer ,
Dec 16, 2020 Dec 16, 2020

Copy link to clipboard

Copied

The file name does not exist. I closed "Adobe Desktop Service" and "CoreSync" in the Activity Monitor. I restarted several times. My new and updated files are not being synced.

Thank you for your help

TOPICS
File sync

Views

326

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Jan 07, 2021 Jan 07, 2021

Deleting the contents of the OOBE folder worked. All 89,000 files had to resync, which took about 18 hours, but my problem is solved. 

Votes

Translate

Translate
Community Expert ,
Dec 17, 2020 Dec 17, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 17, 2020 Dec 17, 2020

Copy link to clipboard

Copied

I was syncing new files when I realized a folder had too files in it. I deleted it and I think that caused this problem. I have been looking for a solution on this forum. I am hesitent to follow advice that is from 2015 or 2018. I figured there have been updates. Is everything on this forum safe to follow? It seems I'm at the point to reinstall the CC app.
Thanks for your advice.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 24, 2020 Dec 24, 2020

Copy link to clipboard

Copied

The links above did not help with my problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 24, 2020 Dec 24, 2020

Copy link to clipboard

Copied

Sorry, but none of the links above helped. Sync is stuck! 

Screen Shot 2020-12-21 at 8.37.24 AM.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 07, 2021 Jan 07, 2021

Copy link to clipboard

Copied

Deleting the contents of the OOBE folder worked. All 89,000 files had to resync, which took about 18 hours, but my problem is solved. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Jan 07, 2021 Jan 07, 2021

Copy link to clipboard

Copied

Sorry, what is the OOBE folder? Im having this issue, but I don't understand the solution.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 07, 2021 Jan 07, 2021

Copy link to clipboard

Copied

LATEST

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

It is the third option. I tried No. 1 with no luck, skipped No. 2 and No. 3 worked. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines