Unable to sync file 20081007-232859. CC Sync will not sync any files.

Community Beginner ,
Dec 16, 2020 Dec 16, 2020

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The file name does not exist. I closed "Adobe Desktop Service" and "CoreSync" in the Activity Monitor. I restarted several times. My new and updated files are not being synced.

Thank you for your help

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correct answers 1 Correct Answer

Community Beginner , Jan 07, 2021 Jan 07, 2021
Deleting the contents of the OOBE folder worked. All 89,000 files had to resync, which took about 18 hours, but my problem is solved. 

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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Community Beginner ,
Dec 17, 2020 Dec 17, 2020

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I was syncing new files when I realized a folder had too files in it. I deleted it and I think that caused this problem. I have been looking for a solution on this forum. I am hesitent to follow advice that is from 2015 or 2018. I figured there have been updates. Is everything on this forum safe to follow? It seems I'm at the point to reinstall the CC app.
Thanks for your advice.

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Community Beginner ,
Dec 24, 2020 Dec 24, 2020

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The links above did not help with my problem.

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Community Beginner ,
Dec 24, 2020 Dec 24, 2020

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Sorry, but none of the links above helped. Sync is stuck! 

Screen Shot 2020-12-21 at 8.37.24 AM.png

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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Deleting the contents of the OOBE folder worked. All 89,000 files had to resync, which took about 18 hours, but my problem is solved. 

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Contributor ,
Jan 07, 2021 Jan 07, 2021

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Sorry, what is the OOBE folder? Im having this issue, but I don't understand the solution.

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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LATEST

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

It is the third option. I tried No. 1 with no luck, skipped No. 2 and No. 3 worked. 

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