Unable to sync (file/folder name) because some files in the folder are open

Apr 21, 2018

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Ok so I have no idea what the heck is going on....
This has been going on for days. I have done the Adobe help and troubleshot things like it suggested, but i still get this problem.
"Unable to sync (file/folder name) because some files in the folder are open. Please close any open files within this folder"

There are no files open there are no applications open that are using that folder. Finder is open. Can I no longer have Finder open in order to sync?
I have never had this issue before, and now the last 1 month this has been the issue. The folders in question contain InDesign files, Ae files, Ai files, PDFs, PSD files, JPGS, PNG.

I read somewhere that InDesign makes this invisible files (from my layman understanding) that run in the background and give the impression that the file is open...but i dont have anything running if I turn off and on my mac right?

My office mac (if turned off and then on), syncs (green checkmarks), but when i get to my home computer, there are the Warning signs on all the folders.

Please help, I have a project that i would like to work on, and would hate to have to work from the office all the time.

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File sync

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Unable to sync (file/folder name) because some files in the folder are open

Apr 21, 2018

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Ok so I have no idea what the heck is going on....
This has been going on for days. I have done the Adobe help and troubleshot things like it suggested, but i still get this problem.
"Unable to sync (file/folder name) because some files in the folder are open. Please close any open files within this folder"

There are no files open there are no applications open that are using that folder. Finder is open. Can I no longer have Finder open in order to sync?
I have never had this issue before, and now the last 1 month this has been the issue. The folders in question contain InDesign files, Ae files, Ai files, PDFs, PSD files, JPGS, PNG.

I read somewhere that InDesign makes this invisible files (from my layman understanding) that run in the background and give the impression that the file is open...but i dont have anything running if I turn off and on my mac right?

My office mac (if turned off and then on), syncs (green checkmarks), but when i get to my home computer, there are the Warning signs on all the folders.

Please help, I have a project that i would like to work on, and would hate to have to work from the office all the time.

TOPICS
File sync

Views

164

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Apr 21, 2018 0
Apr 21, 2018

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Apr 21, 2018 0
Apr 22, 2018

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is there anyone out there?

If no one answers here, is there a tech support channel/area that can assist in the matter?

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Apr 22, 2018 0