Unable to sync files due to file name?

[mwolda333]

HI, I’m getting the message:

“Unable to sync “file name” because the file name is invalid. the characters |, “, ?, <, >, /, \, *, and : cannot be used in file names.”

But, I don’t have any of those characters in the files I’m trying to sync.

Help?

[KanikaS · Accepted solution]

Hi Mwolda333,

Please refer the links below for help ::

Error: "Unable to sync files" to the Adobe Creative Cloud

Unable to sync due to server error

Hope this helps !!!

[Lin He]

Hi Marianne:

Do you have black space in file/folder name?

Thanks

Lin