Unable to sync files due to file name?

Explorer ,
Jun 23, 2016

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HI, I’m getting the message:

“Unable to sync “file name” because the file name is invalid. the characters |, “, ?, <, >, /, \, *, and : cannot be used in file names.”

But, I don’t have any of those characters in the files I’m trying to sync.

Help?

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File sync

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Unable to sync files due to file name?

Explorer ,
Jun 23, 2016

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HI, I’m getting the message:

“Unable to sync “file name” because the file name is invalid. the characters |, “, ?, <, >, /, \, *, and : cannot be used in file names.”

But, I don’t have any of those characters in the files I’m trying to sync.

Help?

TOPICS
File sync

Views

1.4K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 23, 2016 0
Adobe Employee ,
Jun 23, 2016

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Hi Mwolda333,

Please refer the links below for help ::

Error: "Unable to sync files" to the Adobe Creative Cloud

Unable to sync due to server error

Hope this helps !!!

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Jun 23, 2016 0
redtea LATEST
Adobe Employee ,
Jun 24, 2016

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Hi Marianne:

Do you have black space in file/folder name?

Thanks

Lin

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Jun 24, 2016 0