Unable to sync files due to file name?

Explorer ,
Jun 23, 2016 Jun 23, 2016

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HI, I’m getting the message:

“Unable to sync “file name” because the file name is invalid. the characters |, “, ?, <, >, /, \, *, and : cannot be used in file names.”

But, I don’t have any of those characters in the files I’m trying to sync.

Help?

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File sync

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correct answers 1 Correct Answer

Adobe Employee , Jun 23, 2016 Jun 23, 2016
Hi Mwolda333, Please refer the links below for help ::Error: "Unable to sync files" to the Adobe Creative Cloud Unable to sync due to server error Hope this helps !!!

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Adobe Employee ,
Jun 23, 2016 Jun 23, 2016

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Hi Mwolda333,

Please refer the links below for help ::

Error: "Unable to sync files" to the Adobe Creative Cloud

Unable to sync due to server error

Hope this helps !!!

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Adobe Employee ,
Jun 24, 2016 Jun 24, 2016

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Hi Marianne:

Do you have black space in file/folder name?

Thanks

Lin

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