For the last week I have been unable to sync my files. I am given the error that I have exceeded my storage quota. However, I have only used 10GB out of my allowed 100 and there are no files in my archive folder. CC is also randomly re-adding folders that I have deleted previously. When I attempt to remove these in the web app, they do not appear in the archive. Any help would be greatly appreciated.
Thanks for getting back to me. I was actually able to correct the issue after uninstalling all the programs and the creative cloud app from both of my systems. I ran the cleaner tool, reinstalled and re-synced and it corrected the issue (which is why you're now seeing 13.29GB and files in my archive).
However, now whenever I restart one of my computers it refuses to connect to the creative cloud desktop app. I get an error that it is unable to reach the adobe cloud servers and to check my firewall settings (which are off).