Unable to sync files

New Here ,
Feb 13, 2014

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I am trying to sync a large file to Creative Cloud and not only is the upload taking a lot longer than it should it also then fails after a couple of hours. As there is no progress bar that I can see I have no idea whether the file is even uploading at all.

The file in questions is 240mb zip file so not too big considering I am a design professional and deal with files larger than this every day. Online support kept me waiting for 20mins before referring me here. Can anyone help?

Screen Shot 2014-02-13 at 11.29.28.png

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File sync

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Adobe Employee ,
Mar 03, 2014

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Hi Mark,

apologies that you haven't had a response to this issue.  Is the file still failing?

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