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I've been using the creative Cloud desktop app to sync to the Creative Cloud files folder and share large files. It's been working fine up until now.
I get "Some files failed to sync" on my CC desktop and when I click "Learn More" I get "Unable to Sync "File" due to server error" (see pics).
I'm on:
MacBook Pro (Retina, 15-inch, Mid 2014)
2.8Ghz Intel Core i7
OS X Yosemite 10.10.3
All my CC apps are up to date.
Any fixes on this? I haven't found a straight-forward answer from Adobe yet.
At the moment I can't use my cloud storage at all because it's unreliable and doesn't work. I've reverted to Dropbox which never fails me.
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File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445
-an overview of assets https://assets.adobe.com/files
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Hi Francis,
Are you still seeing this issue?.
Thanks
Warner
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Hi Warner,
I tried a few things from other threads including deleting the options.tix file suggested by Ben Mordue, but it didn't work for me.
So I uninstalled CC Desktop and reinstalled it, restarted my computer and it still didn't work.
But then it started working again yesterday - I am none the wiser for how this has happened!
Francis.