unable to turn on file sync in Creative Cloud App on Mac

[CISdesigns]

I open prefs, click on 'file', click on 'on', close, return to menu and it shows file sync is off again. will not stay on.

[John T Smith]

File Sync Links that may help... all the links I have, since I don't know your specific problem

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html