Video uploads to creative cloud but cannot open it? And says zero bytes

New Here ,
Apr 13, 2016

Copy link to clipboard

Copied

‌Video uploads to creative cloud but cannot open it? And says zero bytes

TOPICS
File sync

Views

309

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Employee , Apr 14, 2016
Ken_G__Rice Adobe Employee , Apr 14, 2016
Are you uploading the file using file syncing or using the CC Assets site at https://assets.adobe.com? What is the Details panel showing? It should show the Size. For example:

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Employee ,
Apr 14, 2016

Copy link to clipboard

Copied

Are you uploading the file using file syncing or using the CC Assets site at https://assets.adobe.com? What is the Details panel showing? It should show the Size.

For example:

Screenshot 2016-04-14 17.05.22.png

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 14, 2016

Copy link to clipboard

Copied

It does not say the size, here are two screenshots of what it says when you look at assets and click on it. It is the.MOV file

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 15, 2016

Copy link to clipboard

Copied

No screenshots attached to your post.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more