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What might cause syncing to pause?

New Here ,
Jun 19, 2017

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I regularly find that when accessing my account from a different computer that the files have not synced. Each time I return to my regular computer at work, I discover syncing has paused [itself] and I have to resume manually. What are the reasons this might happen? Wondering if server disconnection might be the simple answer.

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What might cause syncing to pause?

New Here ,
Jun 19, 2017

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I regularly find that when accessing my account from a different computer that the files have not synced. Each time I return to my regular computer at work, I discover syncing has paused [itself] and I have to resume manually. What are the reasons this might happen? Wondering if server disconnection might be the simple answer.

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File sync

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Adobe Employee ,
Jun 19, 2017

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David__B LATEST
Adobe Employee ,
Jun 23, 2017

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Hi Michael,

Sorry for the long delay. Is this still happening? Is the account being locked or your computer being shutdown when it is getting paused?

Thanks,

- Dave

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