When accessing Assests Files online,I get the error The connection to assets.adobe.com was interrupted

New Here ,
Dec 15, 2014

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On my Win 7 64 laptop, I cannot access the on-line Assests Files secton.  Not on FF, IE or Chrome.  It works on every other device which includes other Win laptops, my iPhone and a Mac.  What am I missing?  The FF error says "The connection to assets.adobe.com was interrupted."

What does a Windows laptop need to connect?  This was working perfectly until Friday Dec 12th.

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File sync

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Adobe Employee ,
Dec 16, 2014

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Hi,

Are you still seeing the same issue with Creative Cloud? "The connection to assets.adobe.com was interrupted". If so Could you explain in more detail whats happening?

Thanks

Warner

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New Here ,
Dec 16, 2014

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Yes, whenever I try to access “https://assets.adobe.com/files” . It’s just saying “This webpage is not available”. I am able to access from other devices but not from my laptop.

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Adobe Employee ,
Dec 16, 2014

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This issue is most certainly related to your laptop or its operating systems and not the Creative Cloud website.

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