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When I save files to the Cloud on my laptop they are not visable on my desktop? Any thoughts?

New Here ,
Apr 29, 2015

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I've been saving my files on my laptop but they don't show up in my desktop files.  When I save something to the cloud from my desktop, they do show up in the files on my laptop.  I'm confused.. please help!!

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File sync

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When I save files to the Cloud on my laptop they are not visable on my desktop? Any thoughts?

New Here ,
Apr 29, 2015

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I've been saving my files on my laptop but they don't show up in my desktop files.  When I save something to the cloud from my desktop, they do show up in the files on my laptop.  I'm confused.. please help!!

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File sync

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145

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Most Valuable Participant ,
Apr 29, 2015

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Adobe Employee ,
Apr 30, 2015

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Hi,

It sounds like something is right somewhere in your workflow. Are you certain that your logged in with the same Adobe ID on both computers?, you have Creative Cloud installed ok on both machines?

Thanks

Warner

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