Why am I unable to collaborate adobe cloud libraries

New Here ,
Aug 16, 2018 Aug 16, 2018

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I can create libraries in any application with no problems. However, when I click on the collaborate option I get a blank screen in the web browser. These new libraries also don't show up in my online profile either. I can accept collaboration invites from others and those libraries do show up in my online profile. Any help on this mater is appreciated

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Adobe Community Professional ,
Nov 04, 2018 Nov 04, 2018

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Similarly, I've noticed that trying to select collaborate from the Libraries panel from either Photoshop or Illustrator (I haven't tried from any other apps) opens a tab with the following message:

400 Bad request

Your browser sent an invalid request.

If I go directly to assets.adobe.com and click on Libraries, there's a message that the Libraries are being moved with a button to click to go to where they are currently being stored, which is assets2.adobe.com/assets/libraries. If I go there, I can get to the collaboration settings I want.

I see your post is from August, so I'm guessing the Libraries move has had something to do with it. Are you able to get to those collaboration settings now online?

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Adobe Community Professional ,
Nov 05, 2018 Nov 05, 2018

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I got some help from some fellow ACPs. It turns out for me, the culprit was Chrome. After clearing the cache and starting a new session (I had also signed out of the Creative Cloud and signed back in, but that didn't immediately work), then it worked.

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