why are my images not appearing on my macbook

[kaiatherton]

i recently purchased a macbook pro and installed my creative cloud. Why are my images from my desktop creative cloud not appearing on my macbook creative cloud?

[Sheena Kaul]

Hi,

What is the error that you get?

Please post a screenshot if possible.

Regards,

Sheena

[kaiatherton]

Hi Sheena,

thanks for the response, i don't get any errors they simple are just not in my folders. even the files I'm working on.

not sure if there is something i need to set up in my desktop to release the files to all my devices?

[Sheena Kaul]

I am sorry but I am not able to understand the issue.

Is it something that you are unable to find in the Adobe CC desktop app or is it some file you are looking for?

[kaiatherton]

well its hard to explain i guess, basically i have images that I'm transferred from my camera to my creative cloud on my desk top. and have been working on. When i installed creative cloud on my laptop i understood that all my images would automatically appear in my CC account and be available on both devices. Is this not the case or do i have to have a certain setting to have them available?

[Ken G. Rice]

@kaiatherton - Are you placing the files in the Creative Cloud Files folder on your computer? Any files and folders placed here will sync.