I just switched over from Adobe Acrobat Cloud to Creative Cloud; a tedious task. Most of my files open up fine, but some of them show up as a blank page thumb nail. They do have ".pdf" extension. Any ideas as to why this is happening, and what I can do to correct the issue?
Jeff, Ken ty for taking the time to reply. One of the ".pdf" files became corrupted during transfer from Acrobat Cloud, so I had to change it when I placed it on Creative Cloud. As for the others, I found out unlike Acrobat Cloud where one can view any type of file (.pdf, .docx, etc), Creative Cloud does not display any other files (MS powerpoint included) but .pdf extensions.
Image renditions are available for many many generic image file types (.jpg / .jpeg, .png, .gif), RAW files, and some Adobe file types (.pdf from Acrobat, .indd from InDesign, .ai from Illustrator, .psd from Photoshop). With Adobe file types you can do things like turn on / off layers and switch between pages / spreads in the browser.
Support for additional file types is on our road map.