Why are our shared files are disappearing to the trashcan and archives?

New Here ,
Jun 11, 2015

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there are 5 of us that share one folder in creative cloud. all 5 of us have our own CC accounts and share one folder in one of the file CC accounts. These files, from time to time disappear and we later find them (all 400 files) in the trash can on each of our desktops and in the CC's archive folder. Somehow, CC is deleting our files? Not sure how to resolve that.

We all use Macs, some are the latest OS some are a little older.

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File sync

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Why are our shared files are disappearing to the trashcan and archives?

New Here ,
Jun 11, 2015

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there are 5 of us that share one folder in creative cloud. all 5 of us have our own CC accounts and share one folder in one of the file CC accounts. These files, from time to time disappear and we later find them (all 400 files) in the trash can on each of our desktops and in the CC's archive folder. Somehow, CC is deleting our files? Not sure how to resolve that.

We all use Macs, some are the latest OS some are a little older.

TOPICS
File sync

Views

367

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 11, 2015 0
Adobe Employee ,
Jun 11, 2015

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Jun 11, 2015 0