Why can't I access files created on my desktop on my laptop?

[joanf94757855]

I recently downloaded CC to my desktop and laptop successfully. In anticipating a business trip, I created a number of files on the desktop and saved them to the cc folder. Now, I'm on my laptop, 3,000 miles away from my desktop and the folders I created are in the CC folder, but not the actual files. I can find them in the online account, but when downloaded, the links are messed up. Is there a way that I can access the files from my laptop?

[Rajashree Bhattacharya · Accepted solution]

Please refer to

• Error: "Unable to sync files"
• Creative Cloud not syncing to Creative Cloud Files Folder
• Creative Cloud Help | Browse, sync, and manage assets

Hope it helps.

Regards

Rajshree

[joanf94757855]

YES!! That helped. Particularly the third link. I wasn't syncing properly. (It sucks to be a beginner!)

Thanks

[Rajashree Bhattacharya]

That is great !!

Regards

Rajshree