Why can't I permanently delete files from creative cloud?

New Here ,
Nov 21, 2019 Nov 21, 2019

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I have 30gb of files (9907 items) in my creative cloud deleted archive and I can't permanently delete them. When I try, the page freezes for a while and then when it refreshes, a little pop-up says 'successfully deleted 0 assets permanently'. Or it deletes some files but then the files reappear! I don't have time to delete almost 10,000 files one by one. How do I fix this? Please help! 

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CC FAQ, Cloud storage web assets, Creative Cloud

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Contributor ,
Aug 06, 2020 Aug 06, 2020

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I'm having the same issue, but with 85GB of files. You find a solution ever?

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