why can't i select a folder location?

New Here ,
Jan 26, 2016

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Adobe Creative Cloud isn't allowing me to enter a "Folder Location". Thus, I cannot access anything that Creative Cloud says is "synced" to my account.

Any help regarding this would be greatly appreciated. My company's tech support isn't what you'd call "timely".

Eric

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why can't i select a folder location?

New Here ,
Jan 26, 2016

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Adobe Creative Cloud isn't allowing me to enter a "Folder Location". Thus, I cannot access anything that Creative Cloud says is "synced" to my account.

Any help regarding this would be greatly appreciated. My company's tech support isn't what you'd call "timely".

Eric

TOPICS
File sync

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579

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Jan 26, 2016 0
Adobe Employee ,
Jan 26, 2016

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Hi,

Selecting folder location is an option to choose the drive location for the installation of Creative cloud applications using Creative cloud desktop app. However the files which are synced will be available locally in a folder named "Creative cloud files" and on Adobe Creative Cloud.

you can also refer to Change Application Installation Directory

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Jan 26, 2016 0
Adobe Employee ,
Jan 31, 2016

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Moving the discussion to File Hosting, Syncing, and Collaboration

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Jan 31, 2016 0
Explorer ,
May 28, 2017

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Hi,

This post is related to the way Adobe arbitrarily creates folders in many places (C:\Users\Pascal Garin\Documents with "Adobe" and subfolders, but also C:\Users\Public\Documents with "Adobe" and "AdobeInstalledCodecs") and so on.

I think that software editors should not touch to the personal folders such as My Documents, My Images, etc.: there are many other places to store useful information, such as C:\Users\Pascal Garin\AppData and its three subfolders. Or at least, by simple politeness, ask the user where these folders should be located (this is for example what Microsoft now does with the personal templates location).

I would also propose that the folder by default where synced files are stored (C:\Users\Pascal Garin\Creative Cloud Files) should be named simply C:\Users\Pascal Garin\Creative Cloud, removing the word "Files", very confusing in French for non-English speakers.

That you for your consideration

Regards

Pascal Garin (France)

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May 28, 2017 1