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Why is my CC constantly updating the file sync even after a recent update?
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Moving this discussion to the File Hosting, Syncing, and Collaboration forum.
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To help others understand my problem here is a shot of the constant file sync message.
Thank you for helping out.
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Hi,
can you tell me when this first started?
Is the message still appearing?
It would help if you could send a copy of the Coresync.log file, which you will find at:
Win - C:\Users\username\AppData\Roaming\Adobe\CoreSync
Mac - /Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
(On Mac, you need to use the Go To Folder option from the Go option in Finder (menu at the top). Then in the pop up enter:
/users/username/Library/Application Support/Adobe/CoreSync/
Then select go, this will take you to the folder containing the .log files.)
Please email this to me directly on djack@adobe.com.