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why constantly updating file sync

New Here ,
Jul 25, 2014

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Why is my CC constantly updating the file sync even after a recent update?

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File sync

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why constantly updating file sync

New Here ,
Jul 25, 2014

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Why is my CC constantly updating the file sync even after a recent update?

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File sync

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188

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Adobe Employee ,
Jul 25, 2014

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Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

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New Here ,
Jul 27, 2014

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To help others understand my problem here is a shot of the constant file sync message.

Screen Shot 2014-07-27 at 22.25.46.png

Thank you for helping out.

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Adobe Employee ,
Jul 28, 2014

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Hi,

can you tell me when this first started?

Is the message still appearing?

It would help if you could send a copy of the Coresync.log file, which you will find at:

Win - C:\Users\username\AppData\Roaming\Adobe\CoreSync

Mac - /Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log

(On Mac, you need to use the Go To Folder option from the Go option in Finder (menu at the top).  Then in the pop up enter:

/users/username/Library/Application Support/Adobe/CoreSync/

Then select go, this will take you to the folder containing the .log files.)

Please email this to me directly on djack@adobe.com.

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