Why do I keep getting "Unable to Sync Some Files" notification?

Community Beginner ,
Jan 07, 2016

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Until today, I've had no problem syncing files on Creative Cloud, but today all day long I continually get the notification "Unable to Sync Some Files." I'm on a Mac and I've confirmed that I'm signed in to CC, connected to the Internet, and have only used 9% of my CC storage capacity. There's nothing unusual about the files I've created today that are not syncing. Any idea why it would be unable to sync?

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File sync

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New Here ,
Jan 07, 2016

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I am having the exact same issue. I saw a that this was an issue in the past and it looks like it is happening again. Sure hope Adobe fixes the problem a lot quicker this time than the last. It took them over a month.

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New Here ,
Jan 07, 2016

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Same thing is happening here. We're in the post production of a major project using premiere and after effects so this is a major problem!

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Community Beginner ,
Jan 07, 2016

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Did the problem for everyone else also just started happening today?

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New Here ,
Jan 07, 2016

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Yep. I'm having the same problem.

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Explorer ,
Jan 07, 2016

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Same problem here –– it feels like as soon as one thing gets fixed in CC another thing gets broken, which is fun for everyone.

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Adobe Employee ,
Jan 07, 2016

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Please take a look at this document for assistance:   Error: "Unable to sync files" to the Adobe Creative Cloud 

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Community Beginner ,
Jan 07, 2016

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I have troubleshot through that page without success. The files that should be syncing today have nothing different about them than the files I create every day, and the fact that others are having the same problem makes me think the problem isn't with our files.

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Adobe Employee ,
Jan 07, 2016

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Please contact our support staff directly for assistance by  following this link: Contact Adobe Customer Care.

For additional information, please see: FAQ: How can I contact Adobe for support?

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Explorer ,
Jan 07, 2016

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The troubleshooting page doesn't help.

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New Here ,
Jan 07, 2016

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Just started today

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Community Beginner ,
Jan 07, 2016

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Same issue sfor me also, just started today, working fine yesterday, fix your stuff Adobe, this is unacceptable!

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New Here ,
Jan 09, 2016

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Same here. I tryed several things. Every free Cloud is better... A shame.

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