Why do I need to login "Now and then"

New Here ,
Nov 19, 2020 Nov 19, 2020

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After using Adobe products a lot, I still get some login requests even though I have been using the software frequently. Why?

 

Software I use:

  • Adobe Acrobat DC Pro
  • Adobe Illustrator
  • Adobe Captivate
  • etc...

 

[Edited by moderator for clarity.]

 

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Adobe Community Professional ,
Nov 19, 2020 Nov 19, 2020

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Adobe Community Professional ,
Nov 21, 2020 Nov 21, 2020

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LATEST

I moved this from Licensing to Creative Cloud Services.

 

If you log-out of your Creative Cloud account or re-start your computer, you'll be asked to log-in again. That's expected.  However repeated requests for log-in are not normal.  Something may be wrong on your end. 

 

1. Do you have more than one Adobe account? 

2. Which operating system and version # do you have?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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