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Why does Creative Cloud Files doesn't appear on explorer's Navigation Pane like other clouds?

New Here ,
Jul 01, 2018 Jul 01, 2018

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I can't remember if when I installed Creative Cloud for the first it was pinned on the explorer's navigation pane.
But I think it did.

I started saving my projects on the cloud, but I noticed that the Creative Cloud Files wasn't pinned on navigation pane like the other clouds I have installed.
So every time I have to go through My Computer\Users\Carlos\Creative Cloud Files to save. I pinned it to quick access, but I wanted it to be like the other clouds.

When I search on Google how to add it to the navigation pane I only find how to remove it because seems like no one likes it.
And when I try to do the reverse process of removing, I can't find the System.IsPinnedToNameSpaceTree registry (because it does not exist).

Was this option removed because everyone hated it or is there another way I can add the Creative Cloud Files to my navigation pane?

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correct answers 1 Correct answer

Adobe Employee , Dec 17, 2018 Dec 17, 2018

Hi Worsblack,

You might try the registry changes mentioned in this article Remove Creative Cloud Files folder shortcut from the Navigation panel | Windows 

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Adobe Employee ,
Dec 17, 2018 Dec 17, 2018

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Hi Worsblack,

You might try the registry changes mentioned in this article Remove Creative Cloud Files folder shortcut from the Navigation panel | Windows 

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New Here ,
May 02, 2019 May 02, 2019

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And how was this supposed to help us add the folder to our navigation panel?  I tried to reverse the steps in the article that says how to REMOVE the files and it was useless, when all i wanted is to add them.  is there an article on how to ADD the CC folder to the navigation panel?

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Community Beginner ,
Oct 15, 2020 Oct 15, 2020

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Were you ever able to get this resolved?  I have the same issue.  Thanks.  

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Explorer ,
Mar 01, 2021 Mar 01, 2021

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Same issue here, any update on this ??

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New Here ,
Nov 25, 2021 Nov 25, 2021

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Did you ever receive any information on adding the Creative Cloud folder to the navigation panel? I have the same problem. It use to be there, but it dissappeared after my computer crashed one time and I have not been able to get it back. I went as far as uninstalling and re-installing all of my Creative Cloud apps and the desktop app as well, but the folder still did not come back. This is the only place on the web that I could find that even came close to addressing the problem.

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New Here ,
Apr 21, 2022 Apr 21, 2022

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I'm not sure if this helps but the only way i was able to have mine show up was doing a search for the folder. Mine was C:\Users\MyName\Creative Cloud Files

 

I went up one directory then right clicked Creative Cloud Files and added it to quick access. It still doesn't appear like it used to but it's the best i could do

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Has anyone found the answer how to restore the sidebar Creative Cloud expendable folder? Need help

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Community Beginner ,
May 31, 2019 May 31, 2019

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The "RePin" doesnt work for me.

I didnt see the Creative Cloud in the navigation anymore.

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Community Beginner ,
Jan 14, 2023 Jan 14, 2023

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formated my  whole computer and then it showed u p again... i can remember i removed it inside the registry/ explorer... i think once u do stuff inside the regedit there just needs to be windows update and u have problems restoring old reg files... they all connected.. so cleanest solution would be format ur drive and  isntall windows again..

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New Here ,
Sep 03, 2022 Sep 03, 2022

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Adobe support can't help, they've been trying for 4 years. I found the solution myself. More than 10 people from Adobe support tried to help me. I pay for the adobe package, and I had to help myself... I don't know what I'm paying for ... 
Working solution. Only the icon is missing:
http://www.winhelponline.com/blog/add-custom-folder-this-pc-navigation-pane-windows/

https://msdn.microsoft.com/en-us/library/windows/desktop/dn889934(v=vs.85).aspx


For a long time, this post was a scam as the problem was not resolved by Adobe.

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