Window non responsive

New Here ,
Mar 04, 2021 Mar 04, 2021

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I can't click on anything in my Creative Cloud window. It is as if the mouse's button didn't click. Mouse works fine everywhere else.

Any thoughts?

Thanks

Leo

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Cloud storage web assets

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 05, 2021 Mar 05, 2021
@ar25801 ar25801, @kuldark77040388 and @Lindsay5C91, After installing the latest CC software, did you restart your computer? NOTE: M1 chip is supported with some known issues.  See help article below for details. https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

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New Here ,
Mar 05, 2021 Mar 05, 2021

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I got exactly the same problem on on M1 powered MacBook Air. It opens up fine, i can scroll but can't click anywhere. Trying to install M1 compatible Photoshop but can't get to it 😞

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New Here ,
Mar 05, 2021 Mar 05, 2021

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Same issue on Mac M1

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Adobe Community Professional ,
Mar 05, 2021 Mar 05, 2021

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@ar25801 ar25801, @kuldark77040388 and @Lindsay5C91,

After installing the latest CC software, did you restart your computer?

 

NOTE: M1 chip is supported with some known issues.  See help article below for details.

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

 

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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