Wrong start menu tile colors after latest Windows update

Explorer ,
Dec 05, 2020

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After installing the latest Windows 10 update (20H2) on 2 different computers (with completelty different hardware) some of the tiles of Adobe products are displayed with brighter colors than the rest. I'm not sure if this is Adobe error or Microsoft error.

 

In the attached sreenshot you can see that Illustrator, Premier, AE, Audition have wrong background (lighter and the correct is darker like Photoshop).

 

Screenshot_1.png

 

How I tried fixing it: Removing the tiles and re-adding them. Updated to the latest version from the CC app. Multiple restarts. Re-installing the CC apps. Nothing helped. The problem persists on both my desktop PC (AMD CPU + nVidia 1080) and on my notebook (core i7 + AMD GPU).

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Wrong start menu tile colors after latest Windows update

Explorer ,
Dec 05, 2020

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After installing the latest Windows 10 update (20H2) on 2 different computers (with completelty different hardware) some of the tiles of Adobe products are displayed with brighter colors than the rest. I'm not sure if this is Adobe error or Microsoft error.

 

In the attached sreenshot you can see that Illustrator, Premier, AE, Audition have wrong background (lighter and the correct is darker like Photoshop).

 

Screenshot_1.png

 

How I tried fixing it: Removing the tiles and re-adding them. Updated to the latest version from the CC app. Multiple restarts. Re-installing the CC apps. Nothing helped. The problem persists on both my desktop PC (AMD CPU + nVidia 1080) and on my notebook (core i7 + AMD GPU).

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Creative Cloud

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168

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Dec 05, 2020 1
Adobe Community Professional ,
Dec 05, 2020

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Dec 05, 2020 0
New Here ,
Dec 06, 2020

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I have the same problem, so I posted a question on Microsoft's official forum. You can find the response by accessing the link. Can you help me?

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Dec 06, 2020 1
Explorer ,
Dec 07, 2020

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So it seems to be an Adobe issue, not a Microsoft one.

Let's see what they say.

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Dec 07, 2020 1
Community Beginner ,
Dec 06, 2020

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still no reply?

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Dec 06, 2020 0
Adobe Community Professional ,
Dec 06, 2020

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i replied 

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Dec 06, 2020 0
Explorer ,
Dec 13, 2020

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One week later the problem is still not fixed and still no reply from Adobe.

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Dec 13, 2020 0
Adobe Community Professional ,
Dec 13, 2020

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these are user-to-user forums and the op was answered within hours (if not minutes) of his/her post.

 

if you don't like the answer and if you think this is an adobe bug, post here https://www.adobe.com/products/wishform.html

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Dec 13, 2020 0
AleksGL LATEST
Explorer ,
Dec 20, 2020

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Thank you. I submited the bug. But I will keep this thread opened, maybe someone will come up with a solution.

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Dec 20, 2020 1
LEGEND ,
Dec 13, 2020

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As your post has nothing to do with Downloading & Installing Adobe software I moved this conversation over to a different forum.

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Dec 13, 2020 0
Explorer ,
Dec 20, 2020

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Thank you!

Sorry, didn't really know where to put it.

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Dec 20, 2020 0
Explorer ,
Dec 20, 2020

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Update: 15 days after posting about the issue we still have no response and no fix from Adobe.

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Dec 20, 2020 0