Activation of e-reader does not work

[druann]

I have encountered in recent weeks problems with recognizing my e-reader in Windows 10. This was a common problem and is now solved with a new Windows update.

However, now I try to activate my e-reader, but it can not.  When I do this I get an error message  like 'Digital Editions has detected a fault on the activation server ".  My Windows PC is activated.

I also tried to erase the activation of my PC, but it does not work as well!

A few weeks ago I have installed an SSD in my PC. Can that be the cause of the problem??

Who can help me?

[Nanaky · Accepted solution]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[druann]

Nanaky,

Thanks,  your answer is the solution for my problem.!!

[Nanaky]

Gern geschehen. ^^

[Guest]

Thanks the bottom link was the fix...wonderful help...

Stephen