Activation server error-code E_AUTH_BAD_Device_KEY

[lynnh85360789]

When I try to authorize my computer (mac) I get this error message??  I've tried de-authorizing with command shift d but that isn't working??

[sufenner]

Hi there, I had exactly the same* problem and the solution in my case was weird but essential:
within the "keychain app", I needed to lock down "the lock" within the keychain app itself.

Once I locked it, the Adobe authorisation process went through.

*using a Mac

[benedicted67188713]

It did work for me! Thanks!

[jenny23451701mqmy]

thank you so much, this worked for me!