Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

ADE authorization problem

New Here ,
May 13, 2015 May 13, 2015

Hello, I just downloaded ADE . I entered my ID , password, and gave authorize . Since then, I'm still not authorized and not quit. You do not know where he could be the problem?

407
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 14, 2015 May 14, 2015

What is the exact error message you are getting ??

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 14, 2015 May 14, 2015

Either I get that I can not connect to the server . But then when you try again , so I will authorize . But not stop authorize . Again and again there goes the green thing .

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 14, 2015 May 14, 2015

ok, restart your machine and try again

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 14, 2015 May 14, 2015

no its not going

2015-05-14 13:03 GMT+02:00 shreya <forums_noreply@adobe.com>:

ADE authorization problem created by shreya

<https://forums.adobe.com/people/shreya> in Adobe Digital Editions - View

the full discussion <https://forums.adobe.com/message/7544428#7544428>

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 19, 2015 May 19, 2015
LATEST

Hi I have had the same problem and may have found a solution.  When you read the information from kobo on how to read ebooks you have borrowed from your local library it mentions ADE version 3.  When you download ADE you get the lastest version ADE version 4.

What I then did was uninstall ADE version 4.

Then install ADE version 3.

Finally I have been able to authorize my computer with Vista!!!!!!!

Hope this helps

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines