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ADE cannot open new ebooks after installing new PC

arilds7572342
New Here ,
Nov 16, 2017 Nov 16, 2017

I have bought a new PC - Windows 10. I have downloaded ADE and authorised the PC. I bought a new book and downloaded to PC. ADE cannot open this book. I get the following error message:

"Unable to open "xxxx"(title of book)

Errors were encountered in this item

file:///C:/Users/ASK/Downloads/......(details of filename)

Is it Kobo, Adobe or me?

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