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ADE does not automatically recognize my supported device when the device is plugged in.

New Here ,
Dec 04, 2015 Dec 04, 2015

In the ADE "Getting Started Guide" it states the following:

Adobe Digital Editions allows you to transfer items from / to a supported eReader device.

Connect the supported eReader device to your computer and launch Digital Editions. Digital Editions automatically detects the presence of your device.


However, my Kobo Glo was not detected.  I've already tried deleting ADE and re-downloading it.  What are the next steps?

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