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ADE doesn't let me authorize my computer, even I have my adobe id and pw. What can i do?

Guest
Jan 04, 2016 Jan 04, 2016

This screenshot appears as I try to authorize my computer to open an acsm with ADE. Of course, I am connected to the Internet:

DigEd.jpg

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LEGEND ,
Jan 05, 2016 Jan 05, 2016

Check the Security Software if this anything blocked. Also check if you System have the right time.

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Guest
Jan 06, 2016 Jan 06, 2016

Hi, When you say "check if your system have the right time" you mean if the time setting is right according to my country's time zone?

Thanks

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LEGEND ,
Jan 06, 2016 Jan 06, 2016
LATEST

Check if the Time in you Device the right time. Sometimes its the cause of the error.

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