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ADE for Windows 8

New Here ,
Mar 16, 2015 Mar 16, 2015

I have a problem with the ADE software in my new computer. It cannot read the books. I get the following error "E_AUTH_NOT_READY" WHY!! this is. I tried to unregistry  the computer but when I try to do so I get a message that says:"unable to erase authorization, please try after sometime" I need help please. thank you

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Adobe Employee ,
Mar 16, 2015 Mar 16, 2015

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

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New Here ,
Mar 17, 2015 Mar 17, 2015

Thanks, for the info. I already tried this and I do not see the "HKEY_CURRENT_USER/software\Adobe\Adept"  I get to the registry key section but not to the adobe key part, however I will give it one more try. I will keep you post it, and thank you again for the information.

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Adobe Employee ,
Mar 17, 2015 Mar 17, 2015
LATEST

If you do not see this entry, then ADE is not authorized.

Authorize ADE and try to download the book again.

Thanks

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