ADE will no longer open library books

[0cw22]

When I try to download EPUB library books, I get this message, "Error getting License. License Server Communication Problem: E_ACT_NOT_READY."

I am using ADE 3.0. I had 4.0 before but deleted it after reading some other messages on this forum.

Thanks in advance!

[0cw22]

Please help!!

[shreya · Accepted solution]

For this problem, you need to de-authorize and Authorize ADE again

Mac OS

1. Open Adobe Digital Editions.
2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
3. Select Erase Authorization.
4. Click OK and quit Adobe Digital Editions.
5. Open Adobe Digital Editions and reauthorize. [Help->Authorize Computer]

Windows:

1. Open Adobe Digital Editions.
2. Press Control+Shift+D to deauthorize Adobe Digital Editions.
3. Select Erase Authorization.
4. Click OK and quit Adobe Digital Editions.
5. Open Adobe Digital Editions and reauthorize. [Help->Authorize Computer]

Hope this works !!

[0cw22]

Thank you!!!