adobe digital edition 4.0 doesn't work on macintosh yosemite - gets E_ACT_NOT_READY

Report · Apr 09, 2015

I continue to get the E_ACT_NOT_READY error. I was told by my local librarian who had contacted adobe technical support that I should downgrade to ADE 3.0. What a waste of time. No change in symptoms.

This used to work on leopard. My iMac died. Now I have a mac mini running yosemite. It installs ok, I see all my old books I borrowed before. Yet I can't borrow any more books because of the stupid error. My network connection is 100% up. The authorization says life is good. Yet it has authentications issues accessing the license server.

Adobe support of macintosh is poor. There are no existing support site posting that apply.

I can't even search for how to uninstall ADE 4.0. I just dragged them out of the applications folder after logging out and logging back in. It said a plugin was in use. What plugin. Beats me.

How do I get past this E_ACT_NOT_READY error. I can't deauthorize this new computer either as I get the same error.

I tried adobe chat. What a huge waste of time. I couldn't connect to an agent who knows ANYTHING. Help! I'm trying to work with my librarian, but they are NOT technical. The epub books come from OVERDRIVE.

Report · Apr 09, 2015

note to moderator - this is MY response to MY own posting. How can this be a duplicate.

success. ADE 4.0 is to be avoided. It crashed after my solution.

The solution is trash the activation.dat preference file.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.

I reinstalled ADE 3.0 and life is good.

The Error getting License. License Server Communication Problem: E_ACT_NOT_READY

Report · Apr 10, 2015

I just moved from a MacBook Air to MacBook Pro with Yosemite and I can't get it to work either. I uninstalled the .dat file, I uninstall 4.0, I reinstall 3.0 and I can get books to open up in Adobe Digital Editions but if I try to transfer them to my Nook it crashes. Over and over and over.

Report · Apr 10, 2015

Sorry to hear that.

I actually was so excited to get the file into ADE (after so many failed attempts) that I never tried to copy it into my nook. You got me worried.

I tried it and it works. So something else is going on with your system. Mine works on a mac mini running 10.10.2. ADE is at 3.0.86137.

my epub books are from OVERDRIVE FWIW.