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Adobe Digital Edition Could Not be authorized

New Here ,
Jun 29, 2017 Jun 29, 2017

Iam trying to authorize ADE with my Adobe ID.  And the following error message pop up.  I have contacted the supporting team.  However, they said that there is no active subscription under my Adboe ID account.  How to solve this issue, thanks!snipaste_20170630_181822.png

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