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Adobe Digital Editions 3.0 > access PDF doc

New Here ,
Jun 05, 2020 Jun 05, 2020

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Hi there 

 

Adobe Digital Editions 3.0 downloaded successfully. The document I wish to access is showing in the "bookshelves". But, when I launch the document, I am prompted with the "Authorization needed" dialogue box. 

 

Silly me, I had downloaded version 4.5 when I had originally purchased the PDF doc and more silly still had opted to authorize without an ID, so ADE  enabled reading of the book only on mycomputer, once.

 

Version 4.5 was unusable, constantly crashing and being "unresponsive". 

 

Hence sought advice online from various forums to learn that the earlier version 3 was more relaible, stable and usable. 

 

Having contacted Adobe they are saying that they do not support version 3!  

So now when prompted for "Adobe ID" and "Password" there seems to be no way of obtaining these details as the error message returned is "Incorrect login ID or password for the selected eBook vendor. Please try again"

 

I have an account registered with Adobe, but they seem unable to link it to the product.

Please can you offer any advice, any guidance would be helpfull !!

 

Kind regards

Andy

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