Adobe Digital Editions still trying to authorise computer after two hours

[zayda69015822]

I cannot open files from Open Library with Adobe Digital Editions. Authorisation gets stuck or program crashes immediately, whether I use an Adobe login or only a local authorisation.

[Nanaky]

Do used with operating system? Get you a error message?

[zayda69015822]

'Adobe Digital Editions 4.5.1 has stopped working.

A problem caused the program to stop working correctly [...]'

Operating system Windows 7 Enterprise

[Nanaky]

Has you try right click and run as admin?

[zayda69015822]

I cannot get through the authorisation screen, regardless of whether I start the program as an admin or in the normal way, regardless of whether I select the Adobe login or only the local authorisation without login. I can reset to the factory settings after the program crashes, but I cannot get beyond the login.

[Nanaky]

What happens when press shortcut: STRG + SHIFT + U?

[zayda69015822]

That combination conjures up the authorisation window. I then have the option to select an 'eBook supplier', which has Adobe ID as default, and then two fields to fill: Adobe-id and password. I can also skip those fields and tick the box 'Authorise computer without id'. Whatever I do, in both cases the authorisation does not work and after a few minutes or hours I have to cancel the procedure again.

[Nanaky]

What happends when you enter the adobe id and password?

[zayda69015822]

That's when the endless authorisation starts. If that authorisation is manually interrupted, the program will crash on start-up. If the factory settings are reset, the program won't crash, but neither will the authorisation work. The program has been re-installed several times.

[electra2008]

I have been having same problem ADE sees the Kobo but won't when I arrow towards it Kobo  is "grey"

[electra2008]

Takes ages to load ADE  

1 st poster can u read your book on the computer?

[electra2008]

what key is STRG

[zayda69015822]

No, I cannot read the book on the computer because it requires Adobe Digital Editions. I think I have to just give up. Thanks for all your replies.

[electra2008]

Do you have a second email? If not get  and then start a fresh attempt

Also I found trying to aurh very difficult    If I remember correcty.  I got to my final auth through the help button in the ADE.

I also Uninstalled ADE 4.5.  And then installed ADE3   I have. Win 8.1 and it now all works. Keeping fingers crossed