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ADOBE DIGITAL EDITIONS - SUDDENLY NOT WORKING

Community Beginner ,
Aug 09, 2021 Aug 09, 2021

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I am at my PC and am trying to load up a library book.  Normally this works well with ADE 3.0 but at the moment, and last night, it does not seem to be functioning at all.  Zip.  Last night I couldn't even shut it down normally.  Is anyone else having issues, or just me?  Also, if I have to remove ADE and put it back, do I need to do the whole authorization thing all over again?  I have instructions for that but they are a mile long.  HELP!   

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New Here ,
Aug 15, 2021 Aug 15, 2021

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this is happening to me as well.  I have already tried uninstalling and reinstalling ADE 3.0.  My Kobo doesn't work with newer editions than 3.0 so I am at a loss.

 

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Community Beginner ,
Aug 15, 2021 Aug 15, 2021

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Did this happen just in the last few days? I am trying to get help from
the Kobo chatline, but their suggestions are not helping or even making
sense. Now they are going to email me with their solutions. I am so mixed
up. I have an old Adobe ID with an old email address, I thought I had
changed it and it keeps popping up. It has become such a complicated
puzzle. There seems to be no way to get a person to talk to at Adobe. My
problems do not seem to exist in their help section.

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Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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It is very hard to find a place to download 3.0 from.  I have a funny feeling they are going to get rid of it so people aren't getting free books anymore.  I can understand it from the point of view of writers and publishers, but if you are disabled you tend to read more than regular people because there is little else you enjoy.  Anyways, you have to do all this stuff like de-authorizing the computer and E-reader, and then re-authorizing both.  It gets very confusing and I did it with the help of Kobo chat, who literally stayed online with me while I did it and walked me through each step, with a little misunderstanding here and there just to make it a bit harder, altho they were wonderful.  If Adobe would kindly have a live chat my world would improve a whole lot.  

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