Adobe Digital Editions won't start

[judette]

Dear all,

My Adobe Digital Editions will not start when I try to launch it on my Windows 7 system. It shortly shows the loading cursor, then I am prompted a window to give permission to let the program start, but when I click 'yes' nothing happens. (In taskmanager I see it pop up for half second in the tab 'services' and it then disapears. It does not show up in the tab 'applications'.) Before now it has always worked properly. If you happen to know how to fix this or another way or program to open 'ACSM' I would be very grateful as I need this book for my MA thesis I have to hand in this week.

Things i have already tried are:

- launching as administrator

- Reinstalling it

- installing an older version

thank you very much in advance.

[judette]

The version i am using is 4.0

[Dominic Michael]

Please try the below steps.

1. Navigate to C:\Users\<UERNAME>\Documents\
2. Rename "My Digital Editions"
3. Now try Launching ADE

[judette]

I followed your steps and renamed 'My Digital Editions' to ADE. When I tried to start it, I saw a new folder pop up in documents, again named 'My digital Editions'.

ADE still does not start.

[Dominic Michael]

Can you check any antivirus running in your system is stopping ADE?

[judette]

I added it to the list of programs my windows firewall should allow. Still nothing happens though. My antivirus is Windows Defender and I cannot find that it is blocking ADE.

Thank you for helping me finding a solution.