Adobe digital editions

[minnie1066]

I cannot open books on my PC even though my Adobe account is authorised?

[AadeshSingh]

Hi minnie1066,

Please un-authorize & re-authorize the device. Check if it works.

In team mean time I will move this thread to the correct forum

Regards,
Aadesh

[minnie1066]

How do I do this pls

Sent from my iPad

[AadeshSingh]

Hi minnie1066,

Please refer to this thread Adobe Digital Edition Errors/Troubleshooting for the steps to deactivate & reactivate ADE.

Regards,
Aadesh

[minnie1066]

Ok thanks I did this and the message I get is "the vendor account you entered is not associated with the item you are trying to open" please help this is driving me crazy!

Sent from my iPad

[CtDave]

You are asking in the Adobe Reader Forum.
For ADE specifics you are better served by using the forum for Adobe Digital Editions.

https://forums.adobe.com/community/adobe_digital_editions

Something from the ADE Forum that may help.
You will need to work with their publisher tech support to get a new .acsm file/download link which has not yet been associated with a particular user and then activate your computer with the new Adobe ID. Please refer to the below forum link, if that helps.

http://forums.adobe.com/thread/544883?tstart=0

Be well...