Adobe digital editions

[Guest]

downloaded this program but when I went to authorize it my sister email is listed. This email no longer exists and she doesn't remember the password anyway. How do I now authorize this program so I can get ebooks from library? I can't deactivate her authorization because there is no longer an email acct !!! Help please I have been at this for hours. Any help is appreciated!

[John T Smith]

What MAY help is to clean her information off the computer

Use the Creative Cloud Cleaner Tool to solve installation problems

[Nanaky]

For the reauthorisation with the right adobe ID used this:

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.