an error occurred when decrypting Adobe EPUB content

[Patricia_Welsh]

I have never had problems with my Sony before (PRS 300) until my laptop automatically upgraded to 8.1.  Now I get a message saying there is  problem .... any ideas ...

[AvalonArt]

I have exactly the same problem on my HP Envy with Win 8.1.  I did successfully download books several months ago, but now nothing.  Adobe support chat line couldn't help.  They said to go to Overdrive support.  HOW?  I can't find any way to contact them.

Avalon Art

Update:  Success!  After downloading the small 1kb file from the public library using Overdrive, I went into my download files, double clicked on the file to open it, and selected to open with Digital Editions instead of Overdrive--and there was the full book.  I used the Digital Editions page to select my Nook under "computer devices" on the left side of the screen and copied it over.  No problem.  Hope this helps others and I hope it continues to work on my next download.

Art

[chrisd-F5YOKg]

Have the same thing with my Sony PRS-350. No problems on old PC with Windows XP but now I have a new PC with Win 8.1 I'm getting the error message. Any suggestions appreciated.

[Guest]

I have gotten the same message from downloading an ebook onto Overdrive and I click to process it and it says "an error occurred when decrypting Adobe EPUB content"

Sorry I don't have a solution!