Authorization and Activation

[Guest]

I'm trying to download an ebook from Freading. At first ADE said that something was not activated. I then removed authorization and tried to reauthorize ADE, but now it won't connect to the internet. What should I do?

[Fairwayannie]

I have a new computer and I don't remember my password tried to use a new one and it won't work

[chiragjuneja]

Hi,

can you please provide the following details:

OS (win/mac)

OS Version

ADE version

Can you also please provide the exact error statement/code if possible?

-Chirag

[Guest]

I click "Authorize"  and it says "Digital Editions could not connect to the activation server. Please make sure you are connected to the internet." However, I am connected to the internet when I click the authorization button.

[Guest]

I do not know what those stand for. I downloaded ADE to my Windows, if that helps.

[shreya]

Please restart your machine and install new ADE version:

ADE 4.0.3 is live at  http://www.adobe.com/solutions/ebook/digital-editions/download.html