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Book Download failure in Digital Editions

New Here ,
Nov 28, 2021 Nov 28, 2021

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After buying book from KOBO UK, it appeared to download OK but I couldn't open it, Erroe message' Cant Open book(title) ' Errors encountered in the item'  Kobo can't help. I  have reinstalled Digital Editions v 4.5.11 in desktop with Windows 8.1

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New Here ,
Nov 28, 2021 Nov 28, 2021

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To add to my last post, I have just found that the books are on the computer. They can be opened by Reader for PC, but not by Adobe DE. Can anyone suggest how I might get them open in DE or in Calibre?

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