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Can not remove Digital editions

New Here ,
Mar 31, 2020 Mar 31, 2020

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I want to remove Digital editions because i bought a book but i can read it it give an error : E_ACT_NOT_READY.

Someone gave me the advise to remove DE and reinstall it, but i can not remove it because it contains my e-mailadress and i dont know my password. I just changed my email adress and password in my adobe ID but that doesnot work either. ±can somebody help me?

 

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